Privacy Policy.

We collect information you provide directly to us, including:

• Contact details — name, email address, phone number, and business details submitted through our contact form.
• Account information — name, email, phone, and password when you create a customer account to purchase from our shop.
• Order & payment details — delivery address, order contents, and payment method details (such as the sender number and transaction ID for bKash, Nagad, or Rocket payments). We do not store your mobile wallet PIN or full financial account credentials.
• Communications — messages you send us via the contact form, email, or WhatsApp.

We also automatically collect limited technical information through cookies and analytics tools, such as your IP address, browser type, pages visited, and referring website, via services like Google Analytics and the Meta (Facebook) Pixel where enabled.

• To process and deliver orders, including unlocking digital downloads once payment is confirmed.
• To create and manage your customer account.
• To respond to inquiries and provide customer support.
• To send order updates, service-related notices, and — only with your consent or existing relationship — occasional newsletters and offers.
• To improve our website, services, and marketing through aggregated analytics.
• To detect, prevent, and address fraud or technical issues.

We accept manual mobile financial services (bKash, Nagad, Rocket) and cash on delivery. For mobile wallet payments, you provide the sender number and transaction ID, which our team verifies manually before confirming your order. We do not process payments through automated card gateways that would require us to store card numbers.

We use cookies and similar technologies to keep you signed in, remember preferences (such as a dismissed announcement or popup), and understand how visitors use our site through tools like Google Analytics and Meta Pixel, when configured. You can disable cookies in your browser settings, though some features of the site may not work as intended.

We do not sell your personal information. We may share information with:

• Payment and delivery partners strictly to fulfill your order.
• Service providers who help us operate the website (e.g. hosting, analytics), bound to confidentiality.
• Authorities, where required by law or to protect our legal rights.

We take reasonable technical and organizational measures to protect your information, including encrypted password storage and restricted access to customer and order data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain account and order information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request access to, correction of, or deletion of your personal information, or ask us to stop using it for marketing, by contacting us using the details below. We will respond within a reasonable timeframe.

Our services are intended for businesses and individuals capable of entering into a contract. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes means you accept the updated policy.